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Writer's pictureStevenson Brooks

Here’s Why People Buy from People.

Updated: Jul 1, 2024


In the competitive world of the bidding industry, it’s tempting to think that price is the only thing that matters. But let me tell you, time and again, it’s the human element—relationships, trust, and service—that truly wins the day. Here’s why people buy from people.



 

Building Trust 

Submitting the lowest price is just part of the story. The real magic happens when you build lasting relationships with your clients. When they trust you, they’re more likely to choose your bid, even if it’s not the cheapest. Trust is earned through consistent, reliable interactions where you show you understand their needs and are committed to their success. So, take the time to get to know your clients, understand their goals, and show them you’re in it for the long haul.

 

Value Beyond Price 

Sure, price is important, but clients are looking for more than just a good deal. They want to know you can deliver quality, meet deadlines, and provide top-notch service. Highlight your track record, expertise, and the extra value you bring to the table. Make it clear why choosing you is their best move. It’s not just about the numbers; it’s about the peace of mind that comes with working with a pro.

 

Effective Communication 

Communication is key. Clients want to feel heard and understood. Effective communication builds rapport and ensures everyone’s on the same page. This means regular updates, quick responses to queries, and proactive problem-solving. Keep your clients informed and engaged throughout the process and beyond. They’ll appreciate knowing they’re in good hands.

 

Providing Exceptional Service 

Your service during the bidding process sets the tone for the entire project. Aim to deliver exceptional service at every touchpoint. From the initial contact to post-project follow-up, make your clients feel valued and supported. Show professionalism, reliability, and a willingness to go the extra mile. This can be your differentiator in a crowded market.

 

The Human Connection 

Remember, decision-makers are human. Strong personal connections can significantly influence the final decision. People are swayed by emotions, relationships, and perceptions as much as by logic and numbers. Building personal connections, trust, and confidence can tip the scales in your favor.

 

Conclusion 

In the bidding industry, people buy from people. While a competitive price is important, the relationships, trust, and exceptional service truly make the difference. Focus on these human elements to stand out and win more bids. It’s not just about being the lowest bidder; it’s about being the best partner. Invest in your client relationships, understand their needs, and consistently deliver value beyond price. When you do, you’ll find that people choose you not just for what you offer, but for who you are.

 

That's how we do it, folks. It’s not just about the numbers; it’s about connecting, communicating, and committing to exceptional service. Stay sharp, build those relationships, and let’s go win some bids!

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